FAQs
Delivery & Return FAQs
Can I get free delivery at Drunk Elephant?
Yes, Standard UK delivery at Drunk Elephant is free on orders over £49.00. For orders that don't meet this threshold, shipping will cost £2.99. Express delivery is also available for £6.50.
Can I track my Drunk Elephant order?
As soon as your order has been processed and assigned a tracking number, you’ll be notified via email. You’ll then be able to track your order all the way to your door.
What is the Drunk Elephant returns policy?
If you’re not happy with your Drunk Elephant products, you can send them back within 30 days. Returns at Drunk Elephant are currently free and you can start the process by heading to their website and making an online return request.
Other FAQs
Is Drunk Elephant cruelty-free?
Yes, Drunk Elephant products are cruelty-free; they don't test any of their products or ingredients on animals.
How do I contact Drunk Elephant?
The best way to get in touch with Drunk Elephant is by calling them on 02038100570. If you’d rather, you can complete an online contact form.
Our Drunk Elephant Money-Saving Tips
Other ways to save at Drunk Elephant include signing up for the newsletter, making the most of free delivery and checking out their free online blog.
By signing up for a Drunk Elephant account, you’ll get sent a regular newsletter via email containing plenty of skin care hints and tips. What’s more, you’ll also get 15% off your first order.
Free Standard delivery is available at Drunk Elephant on orders over £49.00. For orders under this amount, shipping will cost £2.99.
‘The Drunk Mag’ is Drunk Elephant’s free online blog. Here, you’ll find plenty of inspiring skin care articles and product reviews.
Drunk Elephant offers a range of skincare refill options, helping you to save money if you regularly buy the same product.
How to Use Your Drunk Elephant Discount Code
- Look through our list of Drunk Elephant discount codes and choose one that best suits your shopping needs.
- Click the 'Get code' or 'Get discount' button. The Drunk Elephant website will open automatically in a separate tab.
- Browse the Drunk Elephant website and select the skin care products that you’d like to buy. Add them to your online basket and proceed to checkout once finished.
- You’ll then need to paste your Drunk Elephant promo code into the highlighted section and ensure that it has been successfully applied.
- Confirm payment and enjoy your savings.
How do we source discount codes?
At MyVoucherCodes, we’re lucky to have a team of hard-working individuals who are dedicated to finding you the best possible discount codes, deals and offers that are currently available. We also work closely with retailers to secure exclusive promotions; providing you with unique savings that you won’t find anywhere else.
We keep in touch with retailers and brands
Based in London, our Commercial team is a key part of everything we do. They know the industry, and they work tirelessly to build relationships with big-name retailers in order to secure exclusive offers and rewards that are then passed on to our customers. They keep their ear to the ground for any upcoming offers and sale events too, meaning we’re always ahead of the game when it comes to updating our website.
Our team scours the web for discounts
They work in tandem with our Deal Experts, who can be found at our Cardiff office. These deal-finding wizards scour the web for all of the best discounts and promotions around, before loading them onto our website for customers to enjoy. They also work closely with affiliate networks that keep us informed of the latest offers for the retailers they represent. Our dedicated retailer pages are updated at least twice a week, meaning you can be confident that the voucher codes you’re seeing are up-to-date and valid.
We share our money-saving knowledge
On our retailer pages, you’ll notice in-depth information about the brand and researched hints and tips on how to save money when shopping online. This is where our Category Editors come in - they know a thing or two when it comes to savvy shopping. From technology, health & beauty and fashion to food & drink, home & garden and travel, they keep all pages up to date with content that is designed to make your shopping experience that little bit easier and to help you save money in the process. For more information on the MyVoucherCodes team and the company as a whole, be sure to check out our About Us page.
What if my discount code doesn't work?
As a collaborative team, we do our best to ensure that incorrect or outdated discount codes and offers aren’t listed on any of our retailer pages. To do this, we test the codes ourselves to make sure that they work and aim to give as much guidance as possible with regard to how they are supposed to be used.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing info@myvouchercodes.co.uk or by visiting our contact page.
How we make money
Using our discount codes is totally free, although we understand that this may seem too good to be true. Like all businesses, we need to make money, and we do this via commission-based relationships with brands and retailers - we earn a small percentage from the retailer every time someone uses a code on our website or clicks through to a sale.
We also make money by offering the brands we work with the chance to buy some extra space on our website, in turn giving more exposure to their biggest and best discounts. And that’s it! By using this model, we’re able to do what we do without charging our customers a penny.
